Intern, DCP

Descrizione del lavoro:

Intern, DCP Wroclaw, Poland AXA's Management Committee is driving a unique strategic initiative - Digital Commercial Platform (DCP) - designed to transform AXA's value proposition. Through DCP, AXA will serve existing and new clients and partners through an evolving business model, where the focus is on risk prediction, prevention and management. AXA DCP relies on creating a platform of AXA's risk insights, risk management, and risk prevention capabilities to enhance and support our service offering to commercial clients and third parties. End users will be able to access a broad selection of data built on existing or developing AXA assets. The platform will also create value by monetizing unique capabilities and services for our customers, aggregating, and delivering insights from unique data sets with external partners, and fostering end-customer relationships in alignment with brokers. AXA DCP aims to: Improve our underwriting pricing and claims capabilities across the commercial lines book of business of AXA Group Create a platform for risk management and prevention services Build an ecosystem of business partners As an Intern within the new AXA XL Risk Advisory BU in the DCP team, you will play a crucial role in ensuring the smooth operation of client onboarding and their data ingestion, maintaining high data quality standards. You will actively support digital client onboarding, manage data loading and cleansing processes, and contribute to identifying opportunities for process improvement. This role is directly supporting DCP's mission to enhance risk prediction, prevention, and management capabilities. What you'll be doing Support digital client onboarding and account management activities, ensuring a seamless experience for our clients. Manage client interactions and inquiries efficiently and professionally through email and CRM platforms. Perform essential data loading, cleansing, validation, and quality enhancement activities to maintain data integrity. Collaborate effectively with business, operational, and technical teams to identify and resolve client and data-related issues. Maintain accurate records and make sure data integrity across various systems, contributing to reliable insights. Identify opportunities for process optimization, automation, and operational efficiency within data management workflows. Develop a comprehensive understanding of AXA XL and DCP processes, workflows, and client journeys to better support operations. You will be part of the Operations team. What you'll bring We're looking for someone who has these abilities and skills: Demonstrated proficiency in Excel for data manipulation, analysis, and reporting. Familiarity with CRM platforms (e.g., Salesforce) and data management tools is a plus. Basic knowledge of SQL for data querying is an advantage. Proven analytical and problem-solving skills, with a keen eye for detail. Proven communication skills in English to interact effectively with clients and internal teams. A customer-focused mindset with a commitment to service excellence and attention to detail. Ability to work effectively and collaboratively across diverse and global teams. Fluent in English is required. A proactive and organized approach, with a interest in digital products, data management, and process improvement. Curiosity and a willingness to learn and adapt in a dynamic environment. A collaborative spirit and a desire to contribute to team success and operational efficiency. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability