Material Support & Logistics and Contract Performance Management (H/F)

Beschreibung:

Role Overview:

We are for a highly motivated Volontariat International en Entreprise (VIE) to join our Customer Center Airbus Helicopters Inc. (AH Inc) in Grand Prairie (Dallas Area), Texas.

A VIE for a Material Support & Logistics and Contract Performance Management(m/f) has arisen within Airbus Helicopters

This role is within the Material Support & Logistics (MS&L) and Contract Management department (ESXCC) and is critical for driving operational excellence and monitoring the performance of support activities across the North American market.

Key Areas of Responsibility:

1. Performance Monitoring and Analysis (ESXCC and MS&L):

Monitor and analyze Key Performance Indicators (KPIs) related to both Contracts and Material Management.
Establish and monitor an alerting system by linking KPIs to operational data to proactively prevent future deviations.
2. Contract Management Support (ESXCC):

Monitor the quality and performance of business activities using KPIs, and support the definition and tracking of necessary recovery measures and action plans.
Assist in managing contractual financial commitments, including invoicing follow-up, profit margin monitoring, and ensuring cash targets are met.
Support the Senior Key Account Manager in handling a portfolio of multiple clients under "by-the-hour" and/or multiservice contracts.
Contribute to the development of client-specific strategies-in coordination with Sales, Marketing, and the Program Support Office-to expand service coverage and enhance customer loyalty/satisfaction.
Assist with financial planning (Operational Plan/Forecasts) and the pursuit of new business opportunities.
3. Material Support & Logistics Operations (MS&L):

Contribute to performance improvement by leading or participating in the AH Inc MS&L action plan.
Execute operational tasks with the local front office and procurement teams to gain a comprehensive understanding of the MS&L flow and overall performance.
Support the local deployment of projects and contribute to continuous improvement initiatives

Ihr Profil:

Education: Master's degree in Supply Chain, Logistics, Business Administration, or Engineering. Skills: Strong analytical capabilities and proficiency in Gsheet/Data visualization tools (e.g., Power BI). Experience: Knowledge of contract management is a definite asset. Language: Excellent communication skills in English. Other: Ability to thrive in a multicultural environment and meet all VIE eligibility criteria. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth