German Sales Support Administrator

Beschreibung:

Job Title: German Sales Support Administrator
Location: Salisbury - office based only (must be within commutable distance)
Salary: £27,000 per annum + £4,400 annual bonus
Contract: Permanent, Full-time
Working Pattern: Monday to Friday

Please note: This is a fully office-based role. There are no remote or hybrid options.

An established and growing organisation is seeking a German-speaking Sales Support Administrator to join its European sales support team, based in Salisbury. This role plays a key part in supporting Key Account Managers and distributors across Europe through high-quality administration, coordination, and customer communication.
You will act as a key point of contact for customers and partners, ensuring sales processes run smoothly and efficiently while delivering excellent service.

Key Responsibilities:
* Act as a primary point of contact for customers, retailers, and distributors
* Support Key Account Managers and Sales Support colleagues with day-to-day administration
* Translate materials into German where appropriate
* Respond to website and email enquiries in German and English
* Complete customer new line and promotional administration
* Monitor and update customer websites with product listings, images, content, promotions and media
* Build strong relationships with distributor sales teams and support them with marketing materials
* Process and track POS requests, ensuring timely delivery
* Answer general phone lines and direct or resolve enquiries
* Organise trade shows in the UK and Europe and attend where required
* Develop and maintain databases of retailers and contacts
* Support compliance-related administration and customer approvals
* Assist the wider sales support and administration team during absences
* Provide ad hoc support to the sales team as required

Skills & Experience Required:
* Fluent German and English (written and spoken)
* Strong communication skills with a professional telephone manner
* Excellent IT skills - particularly for Microsoft Excel is essential
* Strong organisational skills with the ability to manage multiple priorities
* Ability to work independently and meet tight deadlines
* Proactive, detail-oriented and solution-focused
* Strong customer service mindset
* Ability to analyse information and use sound judgement
* Comfortable handling confidential information

Additional Information:
* Office-based role in Salisbury - applicants must be able to commute daily
* Occasional travel within the UK and Europe for events or trade shows
* Some manual handling required as part of event support

I look forward to receiving your CV