Backoffice Administrative Technician

Beschreibung:

Backoffice Administrative Technicians play a key role in supporting both administrative and technical operations within the team. The main responsibilities include:
· Administrative and Technical Support: Assist with daily activities, ensuring efficiency in internal processes and high-quality service to clients. Use tools such as Microsoft Office 365, SAP, and georeferencing software (Google Earth, QGIS, etc.) for reporting, documentation, and updating records.
· Error Resolution in Systems: Identify, analyze, and correct inconsistencies in corporate platforms such as SAP, JUMP, SIT, and Smartdoc.
· Payment and Budget Management: Generate and update payment requests for services (water, waste), and prepare budgets based on Work Orders in the JUMP system.
· Technical Documentation Updates: Edit and update electrical diagrams, technical reports, and cartographic files (DXF), as well as prepare and send registration information to external entities.
· Licensing and Authorizations: Manage licensing and authorization processes, including creating, cataloging, and instructing processes with multiple entities, drafting written and drawn documents, and requesting clarifications internally and externally.
· Technical Requests and Incident Management: Handle technical requests from clients or operational teams, and manage unforeseen situations that impact technical services.

· Personal Competencies: Candidates are expected to have strong verbal and written communication skills, the ability to manage conflicts and stressful situations, customer orientation, punctuality, reliability, a sense of responsibility and urgency, friendliness, empathy, organization, and teamwork.

About AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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