Assistant to General Manager Internship - Kimpton Vividora Barcelona

Beschreibung:

What's the internship?
Take a big leap in your professional career. We are looking for an Assistant to the General Manager Trainee who is ready to step up and support leadership in maximizing financial profitability, driving people development, and empowering our team to create memorable guest experiences.

Your day-to-day
* Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments.
* Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders.
* Support the General Manager on various projects, ensuring deadlines are met and objectives achieved.
* Coordinate meetings as required, including organizing and attending the weeklies meetings.
* Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager's approval.
* Prepare complimentary forms, upgrade requests, and gift vouchers as needed.
* Understand the responsibilities of all hotel departments and collaborate closely with them.
* Handle sensitive information with the utmost discretion, maintaining confidentiality at all times.
* Demonstrate a professional attitude and behavior at all times.

What we need from you
* Currently studying a bachelor's degree in Business Administration or a related field.
* Possibility to sign an internship agreement with your school for a minimum of 5 months.
* Previous hotel knowledge or experience in hospitality will be valuable.
* Must be fluent in Spanish and English.
* Proactive, positive, energetic, team-oriented and eager to grow in a leadership role.

What to expect from us
* Economic compensation.
* Training programmes and access to IHG's training tool.
* Meals included on shift.
* Cool environment and lots of fun

Ihr Profil:

What's the internship?
Take a big leap in your professional career. We are looking for an Assistant to the General Manager Trainee who is ready to step up and support leadership in maximizing financial profitability, driving people development, and empowering our team to create memorable guest experiences.

Your day-to-day
* Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments.
* Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders.
* Support the General Manager on various projects, ensuring deadlines are met and objectives achieved.
* Coordinate meetings as required, including organizing and attending the weeklies meetings.
* Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager's approval.
* Prepare complimentary forms, upgrade requests, and gift vouchers as needed.
* Understand the responsibilities of all hotel departments and collaborate closely with them.
* Handle sensitive information with the utmost discretion, maintaining confidentiality at all times.
* Demonstrate a professional attitude and behavior at all times.

What we need from you
* Currently studying a bachelor's degree in Business Administration or a related field.
* Possibility to sign an internship agreement with your school for a minimum of 5 months.
* Previous hotel knowledge or experience in hospitality will be valuable.
* Must be fluent in Spanish and English.
* Proactive, positive, energetic, team-oriented and eager to grow in a leadership role.

What to expect from us
* Economic compensation.
* Training programmes and access to IHG's training tool.
* Meals included on shift.
* Cool environment and lots of fun