Customer Care Support Office Representative Intern

Beschreibung:

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Customer Care - Support Office Representative Intern - Your future position?

Overall mission

As a Customer Care Support Office Representative Intern, you will ensure correct and daily execution of main responsibilities within the Customer Care Support Office according to the requirements specified in the role description. You will be based in Budapest and report directly to the Customer Care Support Office Team Lead.

You will

* Focus on training and gaining knowledge
* Work with guidance from Senior Representatives and Team Lead
* Communicate with internal partners by phone or by email
* Manage sales order process from receipt of order through to shipment for assigned customers and affiliates following Customer Care Guidelines
* Provide support for assigned customers and affiliates to meet order requirements and escalate issues
* Collaboration with operations, sales and the customer care front office
* Resolve issues and handle customer complaints internally and determine corrective action
* Confirm pricing, inventory availability and provide ship date information

You

* Ongoing studies in a Hungarian university
* Fluency in English (written and verbal form)
* Knowledge of MS office and Google tools

Our benefits

* Hour-based salary (gross 2400 HUF/gross)
* We have flexible work arrangement (4 days of home office / week)
* Opportunity to become a full-time employee in the future
* We have employee shop opportunities (household products, perfumes)
* We offer learning possibilities (trainings)
* Company events

#LI-Hybrid

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
We value the different perspectives that come from diverse cultures, backgrounds, and experiences.
Everyone - regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances - is warmly welcomed at Givaudan, a place where we all love to be and grow.
Every essence of you enriches our world. Join us in making a difference together