AI transforming customer service—natural, efficient, scalable.

Parloa is a leading German technology company founded in 2018 and headquartered in Berlin. It specializes in developing Contact Center AI platforms that use conversational AI to revolutionize customer service for businesses of all sizes. Parloa’s solutions enable natural, AI-driven customer interactions, significantly improving efficiency and satisfaction. The company has established itself as a market leader in AI-powered customer service and serves prestigious global clients, including several Fortune 200 companies.

Parloa currently employs around 300 people across its offices in Berlin, Munich, and New York. Following a recent funding round in 2025, which raised $120 million, Parloa has achieved unicorn status with a valuation exceeding $1 billion. The company has seen rapid growth in both revenue and team size in recent years.