Apprentice

Job Description:

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company's payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations & Performance (GSOP) team's mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.

The Global Merchant & Network Services (GMNS) Risk Reporting & Analytics team focuses on driving risk-based decisioning and strengthening the control environment through data, reporting, and analytics.

As an Apprentice, you will support the team in developing reporting solutions, performing data analysis, and generating insights related to operational risk and compliance. This role will provide hands-on exposure to risk analytics, reporting automation, and stakeholder collaboration across global teams.

Learning Outcomes & Growth

* Gain hands-on experience in risk reporting, analytics, and data-driven decision making

* Develop skills in data analysis, reporting automation, and visualization tools

* Learn about operational risk management and compliance frameworks

* Build exposure to stakeholder management and cross-functional collaboration

* Establish a strong foundation for roles in Risk Analytics, Business Analytics, or Reporting

Duration - 12 months

Candidate Requirements:

Required:

* Bachelor's degree in engineering (B. Tech / B.E.), BCA, B.Sc. Computer Science / Information technology.

* Strong analytical and problem-solving skills

* Basic understanding of data analysis and reporting concepts

* Proficiency in Microsoft Excel and PowerPoint for data and reporting tasks

* Excellent communication and collaboration skills

* Eagerness to learn and ability to work in a fast-paced environment

Preferred:

* Basic knowledge of SQL, Python, Power BI, or similar tools

* Understanding of risk management, compliance, or financial services concepts

* Exposure to data visualization or dashboarding tools

* Ability to work with large datasets and attention to detail