HR & Office Coordinator

Job Description:

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
Key Responsibilities

Office Coordination

* Manage day-to-day office operations in Sofia (workspace, logistics, suppliers, employee requests)

* Ensure a smooth on-site employee experience (events, business travels, onboarding presence, facilities support)

* Support finance and compliance processes, including invoice processing, reimbursements, and adherence to internal policies

* Act as the first point of contact for local administrative queries

HR Administration

* Support employee lifecycle processes, including:
- onboarding and offboarding
- documentation preparation
- absence and payroll administration

* Maintain accurate employee records and HR data

* Coordinate benefits administration and health & safety activities

* Assist with local HR initiatives and employee engagement activities

Requirements

Experience & Background

* University degree in Business Administration, Human Resources, or a related field

* 2+ years of experience in Office coordination with HR exposure

Skills

* Excellent communication and organizational skills

* Strong attention to detail, accuracy and reliability

* Ability to handle confidential information with discretion

* Ability to work both independently and collaboratively, managing multiple priorities (HR and office topics)

* Proficiency in MS Office; familiarity with HRIS systems and HR processes

* Fluency in English and Bulgarian

Our benefits:

* 25 days of paid annual leave

* Additional health insurance

* Annual performance bonus

* Re:benefit monthly budget for flexible perks

* Birthday benefit with 1 extra day off in your birthday month plus 102.25 eur re:benefit credit

* Volunteer time off

* Referral bonus program

* Parental benefit with extra support when you become a parent while at Ingenico

* Work from home opportunities

* Access to linkedin learning

* Corporate discounts

* Cozy office close to a subway station

* Fresh fruits and nuts in the office

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
We want to adapt our processes and create a safe work environment that welcomes everyone.
To learn more about what it's like working inside Ingenico, follow us on LinkedIn

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