Operations Specialist

Job Description:

Line of ServiceInternal Firm Services

Industry/SectorNot Applicable

SpecialismIFS - Administration

Management LevelSpecialist

Job Description & SummaryWe are seeking a diligent and organized Administrator to join our Middle Office Operations team within Internal Firm Services. This role provides essential administrative support to internal stakeholders, assisting in the accurate processing and management of operational tasks. The successful candidate will support daily office functions, maintain records, respond to queries, and assist with routine operational activities in a busy office environment.

This role offers the opportunity to build foundational administrative and operational skills and gain exposure to internal processes within a supportive team setting.

Responsibilities include but are not limited to:

* Perform routine validation checks to ensure data accuracy and completeness

* Maintain and update records and databases in line with standard procedures

* Identify and escalate errors or missing information for resolution

* Collaborate with team members and internal stakeholders to address queries

* Support ongoing administrative activities and documentation management

* Assist with period-end or cycle-based tasks as needed

* Follow established workflows, controls, and procedures

* Provide clear and timely communication on task status and queries

* Support process improvement initiatives by identifying routine issues and suggesting ideas

* Maintain clear and accurate documentation for actions taken

* Adhere to a structured task and escalation process

Experience and Skills

* Some administrative or operations experience (e.g., internships, previous roles, or shared services experience) is beneficial but not mandatory

* Ability to follow structured processes and attention to detail

* Comfortable handling data, reports, and spreadsheets

* Basic understanding of operational workflows and procedures

* Good communication and customer service skills

* Ability to prioritize tasks and work within deadlines

* Takes ownership of assigned responsibilities

Education

* Any level of education is acceptable

* Relevant work experience or internships considered valuable

Required Skills

* Communication

* Attention to Detail

* Time Management

* Organisation Skills

* Customer Service

* Documentation Management

* Data Accuracy

* Process Adherence

* Accountability

* Teamwork

Optional Skills

* Exposure to SAP, Salesforce, or other enterprise systems is an advantage but not required

* Problem Solving

* Adaptability

* Intellectual Curiosity

Unlock your potential with PwC Ireland
We believe that challenges are better solved together! We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC's perks
We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you
Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we'd love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements0%

Available for Work Visa Sponsorship?No

Government Clearance Required?No

Job Posting End Date