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OTC Specialist WTR (F/M/X)

Mondelez
Poland  Warsaw, Poland
Customer Service, English
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Job Description:

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

You will:
* Manage orders and verify stock levels to make sure order can be fulfilled
* Manage shipping process, organize transportation in close cooperation with 3PL
* Build strong relationship with customers and providing best in class service
* Solve problems which may occur during order managing process
* Always look to improve ways of working

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:
* Previous experience in Customer Service and / or logistics will be a big plus
* Fluency in English (B2 / C1)
* Business acumen
* Good organization and problem solving skills
* SAP knowledge and MS Excel will be a plus
* General understanding of order to cash role will be a plus
What we offer:
* Working on iconic brands
* Employment based on an indefinite employment contract
* Annual bonus
* Medical care at Luxmed
* Multisport card
* Life insurance
* Employee Pension Program

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Order Management (OTB)

Customer Service & Logistics

Source: Company website
Posted on: 22 Apr 2026
Type of offer: Graduate job
Industry: Food / Beverage / Tobacco
Languages: English
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