Sales Advisor

Job Description:

Join the founding team of our unique Concept Store in Marbella, bringing together the elegance of Maison Michel and the precious craftsmanship of Goossens. As a Luxury Sales Associate, you will be at the heart of the client experience.

Main Missions

Sales Excellence
* Master sales techniques and inspire colleagues.
* Offer inspiring and creative advice to clients.
* Achieve set sales and performance targets (KPIs).

Client Experience
* Be a storyteller and personal stylist for clients.
* Inspire customers and deliver expected services and communication.
* Develop the customer database.
* Manage after-sales service.

Business Development
* Know best/slow sellers and identify missed opportunities.
* Analyze figures and KPIs to improve business; be familiar with daily reports.
* Identify customer profiles and anticipate their needs.
* Share insights and learnings with the Boutique Manager.

What Impact You Can Create
* Forge strong emotional connections between clients and the Maisons.
* Ensure exceptional quality of service from product discovery to loyalty building.
* Support the growth and reputation of the concept store.

What Energizes You
* Passion for luxury fashion, jewelry, and art.
* Desire to create unique customer experiences.
* Working in an entrepreneurial retail environment.

What You Will Bring
* Charismatic, curious, and determined personality.
* Significant sales experience, ideally within the luxury sector (fashion, jewelry, accessories).
* Emotional intelligence, humility, natural leadership and teamwork.
* Ability to collaborate and leverage the retail structure for growth.
* Fluent Spanish and English