Service Level & Service Delivery Manager (f/m/d) - Contract Management

Job Description:

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come and join our global team as Service Level and Service Delivery Manager (f/m/d) - Contract Management to ensure high service performance and cost efficiency within Connectivity & Remote Services. In this role, you will manage budgets, own service level agreements (SLAs) and supplier contracts, monitor KPIs, and drive financial transparency across the service landscape.

Choose the best place for your work - Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours.
Even more flexibility? Mobile working from abroad is possible for up to 30 days a year under certain conditions and in selected countries.

This position is full-time or part-time with a minimum of 30h/week.

Your tasks and responsibilities:

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Service Level Monitoring & Reporting: You regularly monitor service performance against agreed Service Level Objectives (SLOs)