Bottega Veneta - Client Advisor Harrods

Descripción del puesto:

SummaryJob Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Description
Job Description
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Harrods.

YOUR OPPORTUNITY

The Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand in order to build strong relationships with them and to create joyful, personalized, and memorable experiences.

WHO YOU ARE
* Proactive and flexible, you give useful ideas for everyday activities.
* You efficiently manage time to accomplish the tasks assigned.
* You are goal oriented, meet KPIs and effectively close sales.
* You understand luxury, the collections and fashion trends.
* You have an informal, genuine and conversational approach.
* Possess the ability create an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta's Client Journey
* You embrace clienteling culture by building strong and long-term relationship with clients.
* You are able to style RTW, Shoes and accessories collections with a tailored approach to client's needs.
* You are able to utilize various sales channels and new technologies.
* You have a positive approach to team-work and provide support to colleagues.
* You respect and adhere to company policies, procedures and guidelines.

Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow Talent development is a managerial principle at Kering and we are committed to fostering internal mobility Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background

Job TypeRegular

Start Date2025-10-30

ScheduleFull time

OrganizationBottega Veneta UK Co Ltd