Apprenticeship as a Dialogue Marketing Clerk (m/f/d)

Descrizione del lavoro:

Your Task
In our training as a dialogue marketing clerk, you will learn how to advise our customers individually, offer them products and services and leave nothing to be desired. You are there for our customers, inspire them every day and ensure that they become fans with a unique consulting experience.

This training content awaits you, among others:
* Customer acquisition, advice and service
* Marketing of products and services over the phone
* Complaint management - If something goes wrong, you'll learn how to make our customers happy again
You can find more detailed information about the entire training content here.

Your field of work during your training is the Telekom Service Center, but you can also work in technical service or personal customer contact in the shop.
If you want to know how we are shaping the digital future and what we are working on, take a look at Deutsche Telekom's business areas here!

After graduation? There are many doors open for you! Whether in customer service and sales or technical customer service - with us, you have the best chance of starting your career in exciting areas. And that's just the start! With our wide range of continuing education opportunities, you will continue to grow steadily. With our Bologna @Telekom program, we offer you the opportunity to study part-time after graduating from Telekom. To this end, we work with selected universities, which offer you a variety of study programs.

#CSE

Requisiti del candidato:

Your Profile
With us, you are the focus! We will shape your career path together and work on projects that offer real added value for you and society.

To get off to a good start with us, bring the following with you:

* Main/secondary school diploma, Abitur or a comparable school leaving certificate
* Interest in the telecommunications sector
* You enjoy working in a team, you actively approach other people and offer your support
* Good oral and written communication skills
* English language skills
* You enjoy interacting with customers and enjoy selling
* You enjoy planning and organizing tasks and always work carefully, reliably and thoroughly
* You enjoy learning and always have a firm eye on the goal