Runner - Manchester

Descrizione del lavoro:

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We're now looking for a Food and Drinks Runner to join our team!
The role
As a Food and Drinks Runner at Big Mamma, you'll support the floor team by delivering a smooth, energetic and friendly service to every guest.
You will:
* Run food and drinks, and serve wine, desserts and pasta directly to our guests
* Open and close the floor, polish cutlery and fold napkins
* Maintain cleanliness, organisation and health & safety standards across the floor
* Support your colleagues during service with a positive and proactive attitude
* Create memorable moments for guests with a warm, friendly and professional approach
About you
* Passion for Italian food and excellent customer service
* High energy, proactive attitude and team spirit
* Previous experience in hospitality
* Strong communication skills
* Flexible availability, including evenings and weekends
What Big Mamma offers
* Permanent, full-time position
* £ 14.21 (inclusive of Tronc) per hour
* 5-day working week with 2 days off
* Daily staff meals
* 15% discount across all Big Mamma restaurants (UK and Ireland)
* £500 employee referral bonus
* Wagestream - access your pay between paydays
* Mental health & wellbeing support (Open Up)
* Continuous training and career progression
* Mobility across UK and European venues

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

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