Benefits Expert

Descrizione del lavoro:

Job Description SummaryAs a Benefits Expert, you will play a key role in delivering high-quality benefits administration across multiple countries, ensuring consistent employee experience and operational excellence. You will collaborate closely with regional benefits teams, P&O Services, Rewards BPs, vendors, and local country P&O colleagues to ensure smooth processes, accurate data, and timely support.
This role is ideal for someone who is passionate about employee experience, process optimization, and working in a dynamic, global environment.

Job Description

#LI-Hybrid
Location: Prague, Czech Republic

Key Responsibilities:

* Administer day-to-day benefits programs across assigned countries (retirement, insured benefits, perks, allowances).
* Ensure compliance with SOPs, process maps, and service-level agreements (SLAs).
* Respond to employee queries by interpreting benefit policies and guiding them clearly.
* Oversee invoice reconciliation and ensure timely, accurate vendor payments in collaboration with P2P.
* Prepare vendor, payroll, and statutory reporting (including pension/disability plans where required).
* Review benefits data, perform data loads, resolve discrepancies.
* Partner with benefits vendors and P&O Services to ensure smooth administration processes.
* Support annual renewals, RFPs, and insurance renewals under global brokerage guidance.
* Monitor benefit utilization and produce periodic reports for internal stakeholders.

Essential Requirements:

* Understanding of benefits programs and regulatory frameworks.
* Experience in HR admin and payroll operational processes.
* High attention to detail, particularly in data handling, reporting, and invoice accuracy.
* Strong problem-solving capability and ability to detect root causes of discrepancies.
* Skilled at developing productive relationships with vendors, country teams, and internal partners.
* Professional level of English, both written & spoken, any other EU language would be an advantage

Benefits & Rewards
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 17,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www.novartis.cz/

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to di.cz@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills DesiredCompensation & Benefits, Compensations Management (Employees), Employee Onboarding, Equity incentive management, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Job Evaluation, Microsoft Word, Payroll, Retirement Planning, Reward Program, Service Delivery Management, Stakeholder Engagement, Talent Acquisition