Service Center Packaging / Repair Technician I

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We anticipate the application window for this opening will close on - 2 Jun 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
At Medtronic, you'll support technologies that improve and save lives. In our Fort Worth service center, you'll help ensure surgical equipment is cleaned, repaired, packaged, and returned to the field-where it supports clinicians and patients every day.

This is a hands-on entry point into Medtronic's technical career path, with exposure to advanced medical devices and opportunities to grow into higher-level technician or engineering support roles.

As a Technician I, you'll support the service and repair lifecycle of medical devices within Medtronic's Powered Surgical Solutions portfolio. This role has a strong focus on packaging and product flow, with additional exposure to troubleshooting and repair activities.

Work Environment & Schedule

* Schedule: Monday-Friday, 6:00 AM - 2:30 PM

* Hands-on, active role (standing, walking, lifting, packaging, moving between stations)

Compensation:

* $22.75 / hourly + 5% annual bonus target

* 4 weeks paid time off per year

* 10 paid holidays per year

* 401(k) with up to 6% match

* Comprehensive benefits plan, including medical, dental, vision, and more

* Fully subsidized Bachelors degree programs paid up front, and many other paid training opportunities!

* Paid family, medical, and parental leave after 1 year of employment

* Many more benefits to choose from!

Responsibilities may include the following and other duties may be assigned:

* Perform in-house servicing and repair support of company products at the Fort Worth service center

* Prepare and package equipment for shipment back to the field

* Support product flow from decontamination through repair, testing, and outbound shipping

* Assist with diagnosing mechanical, hardware, and system failures using established procedures

* Perform maintenance, testing, calibration, and documentation of serviced products

* Construct, troubleshoot, test, and maintain electronic, mechanical, and electromechanical devices

* Work from schematics, engineering drawings, and written or verbal instructions

* Operate equipment, conduct tests, and report data in prescribed formats

* Support inventory processes including cycle counting and parts management

* Prepare reports to support analysis of product performance and failure trends

* Collaborate with technicians, engineering, and cross-functional teams

* Utilize ERP and quality systems (SAP/QMS) for tracking and documentation

* Identify issues and take initiative to work through technical roadblocks

You'll gain exposure to technologies such as surgical drills, robotics systems, and electrosurgical equipment while supporting a high-impact service operation.

Must-Have Qualifications

* High school diploma or equivalent

Preferred Qualifications:

* Experience following detailed work instructions or SOPs

* Basic computer skills (data entry, Microsoft Word/Excel)

* Experience in manufacturing, repair, service, or packaging environments

* Experience in regulated environments (FDA, ISO) and using quality systems

* Experience with inventory processes (cycle counting, parts tracking)

* Ability to read basic technical prints or instructions

* Demonstrated accuracy, reliability, and ability to work within a team

* Ability to quickly learn new processes and systems
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life-where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$44,000.00 - $66,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The starting base rate of pay for this position and location is $22.75 per hour. The base rate is applicable across the United States, excluding Puerto Rico and specific locations in California. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:
Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act