Intern, HR Services Representative (Cantonese Speaker)

Descrizione del lavoro:

Description

Responsibilities:
* Maintain employee data in Oracle HRIS system and ensure data accuracy and integrity
* Manage the on-to-off boarding process through Oracle HRIS system to ensure an up-to-date employee record in HR system database
* Manage scope of duties and answer employee enquiries including but not limited to, employee movement, employee benefits administration, onboarding and off boarding, work visa application, system related, employment verification letter, Reporting, etc
* Leverage tools such as Case Management Platform and Five9 telephony system to respond and track requestor enquiries
* Work on agreed SLAs to provide data and information as to the effectiveness of the services provided
* Any ad hoc duties and projects

Qualifications

* Students pursuing a Degree in Human Resources, Psychology, Business Management or relevant disciplines
* Team-player with great interpersonal and communication skills
* Proficient in oral and written English
* Proficient in Cantonese is a must
* Understand and interpret regional regulatory environment and policies/controls, particularly with respect to HR data privacy topics
* Proficiency in MS Office applications
* Effective planning, organization and time management skills
* Preferably able to commit for a 6-month internship