Business Support (m/f/d)

Beschreibung:

About us

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.
With sales of around EUR4.9 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Scent & Care creates and sells fragrances, cosmetic ingredients, aroma molecules and mint aromas. Manufacturers use it to produce perfumes, personal care and cosmetic products, cleaning products and detergents, home fragrances and oral care products.
Symrise - always inspiring more…
Your role

The Business Support role enables Account Managers, Key Account Managers, and Sales Directors to deliver sustainable and profitable growth. The position ensures smooth operational execution by coordinating customer requests, managing internal systems, and supporting commercial activities across accounts.

* Prepare offers, customer communications, and documentation
* Maintain and update pricing data in SAP
* Enter and manage projects in CX (Customer Experience tool)
* Process and track sample orders
* Coordinate activities for multinational customers, working closely with global teams (e.g. pricing lists, samples, project follow-up)
* Maintain accurate and up-to-date customer data
* Act as back-up contact for customers, ensuring timely and professional responses
* Organize and coordinate logistics for customer visits (meetings, workshops, internal preparation)
* Support Account Managers in day-to-day commercial and operational topics
About you

* First experience in the fragrance, consumer goods or a similar industry
* Experience in a business support, sales support, or commercial coordination role is a plus
* Fluent in English and Italian (written and spoken),French is a plus
* Strong communication skills and ability to work in a team environment
* Structured, reliable, and detail-oriented working style
* Ability to manage multiple tasks and prioritize effectively
* Very good knowledge of Microsoft Office (especially Excel)
* Experience with SAP is required or strongly preferred
* Willingness to learn new tools (e.g. CX)

Our offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially