Partner Account Manager

Beschreibung:

Working model: Hybrid - 1 day per week in the office | 2 days per week in the field

At Sage, we help businesses thrive. We're looking for a Partner Account Manager (PAM) to own and grow relationships with a portfolio of Business Partners within the Small Market segment in Portugal.

This is a field-based commercial role, ideal for someone who enjoys working closely with partners on-site, building trusted relationships, shaping joint growth plans, and driving measurable commercial impact.

The role:

As a Partner Account Manager, you will own the end-to-end relationship between Sage and your partner portfolio. You'll be responsible for driving partner performance, accelerating revenue growth, and ensuring partners are fully enabled, aligned, and accountable to Sage's strategy and go-to-market priorities.

You will act as a trusted advisor, leading joint business planning, pipeline development, and execution across new customer acquisition, upsell, and cross-sell of Sage solutions.

What you'll be doing:

* Own and develop strategic relationships with an assigned portfolio of Business Partners
* Act as the primary point of contact between Sage and partners, building long-term, trust-based relationships
* Drive revenue growth across new logo acquisition and customer expansion
* Lead regular partner cadences, pipeline reviews, and forecast management
* Build and execute joint business plans aligned to Sage priorities
* Enable and activate partners across campaigns, product launches, and GTM initiatives
* Support partners in opportunity qualification and deal progression
* Ensure accurate CRM usage, pipeline quality, and reporting
* Act as the voice of the partner internally, sharing insights, identifying risks, and driving continuous improvement

Your first 90 days:

* First 30 days - Learn & align
Build a strong understanding of Sage, the Small Market strategy, and your partner portfolio. Establish relationships, master tools and cadences, and develop a clear baseline of partner performance, risks, and opportunities.
* First 60 days - Influence & execute
Begin leading partner cadences, managing pipeline and forecast quality, supporting priority deals, and shaping joint business plans. Start influencing partner focus and execution.
* First 90 days - Own & deliver impact
Take full ownership of partner performance. Drive measurable pipeline and revenue results, proactively manage risks, and be recognised internally as the clear owner of your portfolio.
Experience you'll bring:

Must-have experience
* Managing Business Partners, resellers, or indirect sales channels
* B2B sales experience within SMB / Small Market environments
* Hands-on pipeline management and CRM usage
* Track record of delivering commercial targets or partner growth

Software & tools
* CRM systems (Salesforce or similar)
* Excel and reporting tools for pipeline and performance tracking

Nice to have (can be trained)
* Deep product or industry knowledge
* Advanced forecasting or data analysis skills
* Prior exposure to the Sage portfolio

What's in it for you?

* Hybrid working: 1 office day + 2 field days, plus Work Away (up to 10 weeks/year)
* Private health insurance and company car
* 22 days annual leave + volunteering and development days
* Life & disability insurance (up to 28x monthly salary)
* Save & Share plan and EUR8/day meal vouchers
* Well-being support, including EAP, Cleo app, and Healthy Mind coaches