Internship - Onsite Support

Beschreibung:

Location:Krakow, Lesser Poland, Poland

Job ID: R0126690

Date Posted:2026-06-17

Company Name:HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):Administration & Facilities

Job Schedule: Full time

Remote:No

Job Description:
The opportunity

As an Onsite Support (OSS) Intern, you will be directly involved in the day-to-day operations of our business by ensuring employees have reliable, functioning IT tools.

During this internship, you will learn how to resolve common technical issues on site, prepare devices that teams depend on, and keep essential office and meeting-room equipment running smoothly. This role places you close to the business and the end users, giving you hands-on insight into how IT enables productivity across the organization. Throughout the internship, you'll be guided by experienced OSS Specialists who will help you build strong, practical IT skills.

How you'll make an impact

* Assist in troubleshooting basic IT issues that require physical presence
* Prepare laptops and other devices so they are ready for use by new or existing employees
* Support end users in navigating self-service tools and standard IT procedures
* Help check and manage hardware inventory (laptops, monitors, accessories), assist with stock handling, asset pickup/return
* Support warranty processes by gathering information and preparing devices
* Update documentation related to device preparation and OSS procedures and report issues to the team
* Be engaged in special on-site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions

Your background

* You are currently studying at a university in IT, computer science, engineering, or a related field
* You are comfortable working with people (including helping colleagues in non-technical roles) and with following established procedures and you are passionate about making things better
* You have a basic understanding of computer hardware and operating systems
* You are eager to learn and develop technical skills in a hands-on environment
* You have a problem-solving mindset and good attention to detail
* You can communicate clearly in English and Polish
* You are able to work on-site in our Kraków office

More about us

We offer following benefits to all interns:
* Flexible working hours
* Access to internal e-learning platform Percipio
* Multisport card
* Participation in company social events

Dbamy o przejrzystość i zgodność z wymogami prawnymi tak, aby każda osoba uczestnicząca w procesie rekrutacyjnym wiedziała, czego może się spodziewać na poszczególnych etapach. Po pomyślnym zakończeniu procesu przedstawimy wybranej osobie szczegóły dotyczące warunków finansowych oraz benefitów. Pozostałe elementy oferty zostaną przekazane przed podpisaniem umowy, tak by stworzyć możliwość spokojnego zapoznania się z nimi.

*Klauzula obowiązuje wyłącznie na terenie Polski, zgodnie z lokalnymi przepisami prawa.

We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

*Applicable only for Poland location, in accordance with local law regulations.

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