Advisor, IES Invoice To Cash

Job Description:

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 120 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet - today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.

As an Advisor, IES Invoice to Cash, you'll play a key role in managing customer relationships and optimizing the end-to-end Invoice to Cash (ITC) process. In this role, you'll work closely with cross-functional teams and external customers to ensure timely collections, resolve deductions, and maintain efficient order and payment processes.
You will collaborate with sales, customer service, finance, and other stakeholders while serving as a trusted point of contact to drive strong customer partnerships and financial performance.
We're looking for you to bring strong analytical skills, attention to detail, and a proactive mindset to enhance cash flow, improve processes, and deliver operational excellence within our Invoice to Cash function.

HERE´S WHAT YOU´LL BE DOING:
* Act as the primary point of contact for assigned customers, building strong relationships and ensuring alignment with WK Kellogg's terms of sale.
* Manage collections activities, proactively following up to ensure timely payments and reduce aged receivables.
* Handle and resolve invalid deductions (pricing, fees, shipment issues) by partnering with sales and customer service teams.
* Oversee order hold and release processes, ensuring smooth operations and timely issue resolution.
* Partner cross-functionally (sales, customer service, finance, order management) to address customer and process-related challenges.
* Ensure compliance with WK Kellogg Co policies, including GAAP, SOX, audit requirements, and Service Level Agreements (SLAs).
* Analyze data and trends to identify gaps, mitigate risks, and drive continuous process improvements.
* Support and participate in initiatives that enhance Invoice to Cash efficiency and effectiveness.
* Communicate clearly with internal and external stakeholders, providing updates, insights, and recommendations.
* Contribute to a high-performance, customer-focused culture while supporting team collaboration and operational excellence.

REQUIREMENTS:
* Bachelor's degree in Finance, Accounting, Business, or a related field.
* 2-3 years of relevant experience in collections, deductions, customer service, or related areas.
* Experience managing customer relationships and resolving financial or operational issues.
* Proficiency in ERP systems (SAP preferred) and MS Office tools (especially Excel).
* Strong analytical and problem-solving skills, with the ability to interpret data and take action.
* Excellent verbal and written communication skills in English.
* Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
* Self-motivated, collaborative, and able to work effectively across cross-functional teams.

ABOUT WK KELLOGG CO
At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder's passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com.
If we can help you with a reasonable accommodation throughout the application or hiring process, please email TalentAssist@wkkellogg.com

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
For US applicants:
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
Let's create gr-r-reat days,
WK Kellogg Co Recruitment