North America PMO Delivery Executive

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North America PMO Delivery Executive
Reports to: Innovation PMO Director
Job Location: Mexico, Bosques

About Global Marketing Services (GMS)

Global Marketing Services (GMS) is a dynamic, collaborative team that partners with Unilever's brand teams across the globe to deliver high-impact marketing services. Our mission is to drive speed, consistency, and operational excellence at scale, empowering brands to connect with consumers more effectively.
GMS brings together deep expertise across several key domains:
* Artwork Excellence: Specialists lead the creation of mechanical artworks for physical and digital packs, ensuring flawless execution and seamless collaboration.
* UARM (Unilever Artwork & Records Management): Custodians of Unilever's corporate memory, protecting trademarks and records, offering historical insights and safeguarding intellectual property.
* Consumer Engagement Centres (CEC): Frontline teams engaging directly with consumers across digital and traditional channels, responding to queries and feedback with empathy and precision.
* Innovation Project Management Office (PMO): Expert project managers accelerating innovation speed to market across Unilever's Business Groups, Business Units, and 1 UL.
* Marketing Digital Solutions: Designers and architects of scalable marketing technology platforms, like Asset Bank, housing over 2 million advertising assets.

Position Summary

This role is part of the Innovation Project Management team, responsible for delivering effective integrated project management support across categories in North America. It supports the Innovation PMO Director with planning team workload and capacity, driving PMO OKRs, and improving projects OTIF. Accountable for NA LT reporting (OTIF, projects RAG status, benchmarking, and lessons learned).

Position Responsibilities

* Provide effective project management support for NA projects delivered by UL Partner (Capgemini).
* Oversee NA Innovation PMO operations, working with senior stakeholders across all categories to understand strategic priorities and objectives. Attend LT meetings as required to provide visibility of PMO offerings, project pipeline, and capacity.
* Define and implement PMO service offerings to establish Innovation PMO as a Centre of Excellence. Lead key workstreams of the PMO roadmap to enhance offerings.
* Drive best-in-class reporting and quality data using tools and systems for accurate and timely reporting. Promote Phoenix across the division and support system updates.
* Develop and implement process enhancements and improvements to enable timely delivery of complex innovation projects.
* Lead a team of Project Managers and remote Associate Project Managers (internal FTEs and third-party representatives), ensuring superior and reliable project delivery.
* Represent and advocate for the Innovation PMO team in various forums.

Geographical Scope

Supports the North America region, engaging with key stakeholders across all categories.

Skills & Competencies

* Strong NPD and innovation process knowledge.
* Proven experience in project delivery within fast-paced environments.
* External project management certification (IPMA, APM, PMI, Prince2).
* Skilled in MS Project.
* Strong relationship-building and interpersonal skills.
* Effective communicator with influencing capabilities.
* Strategic thinking and ability to hold teams accountable for OKRs.
* Risk and issue management experience.
* Professional, positive, and adaptable approach.
* Experience leading virtual teams across diverse cultures.

Experience Required

* Solid understanding of innovation/NPD processes.
* Background as Supply Chain Innovation Planner.

Key Interfaces

* North America BU LT
* BU Brand / SC / R&D Leads
* Capgemini Operational Partners
* Innovation PMO Team
* Global Product Teams (GMS)
* IT and D&A
* Procurement, HR, and Finance (as applicable)

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey