Supply Chain Solutions Analyst

Beschreibung:

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you'll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay's and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you'll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities

The Opportunity
This position is responsible for working with PBNA Business Units, Functional teams, and IT support teams on various data issues surrounding end to end order management and invoicing. The role involves monitoring, analyzing, and resolving failure related to Master Data, Customer Data, OTC (Order to Cash), Sales & Distribution, warehousing, picking/delivery and other supply chain processes.

Your Impact
As PGT Business Sustain Assoc Analyst your functions would consist of …

* Work closely with Business Units, field users, and IT support teams to understand operational requirements and deliver efficient and innovative solutions to support supply chain processes.

* Monitor and manage high volumes INC tickets, ensuring timely resolution of failures within defined SLAs while minimizing operational disruptions.

* Act as a key coordination point between Business and IT teams for resolving complex system issues related to SAP Master Data, OTC processes, and Sales & Distribution transactions.

* Drive process improvements and automation initiatives to reduce manual work and enhance operational efficiency using tools such as Power BI, Power Query, Excel automation, and Winshuttle.

* Design and maintain operational dashboards to monitor process performance, track incidents, and provide real-time visibility to stakeholders.

* Lead root cause analysis discussions for recurring data point failures and collaborate with IT teams to implement permanent solutions rather than temporary fixes.

* Monitor operational dashboards and reporting systems to ensure smooth process flow and proactive issue identification.

* Act as a Single Point of Contact (SPOC) for business escalations, supporting urgent operational queries from Business Units and stakeholders.

* Develop and deliver process documentation, SOPs, and training materials to support knowledge transfer and operational standardization.

* Coordinate team activities and provide operational guidance, ensuring effective collaboration and seamless shift handovers.

* Ensure clear communication between teams during operational transitions, maintaining continuity of critical supply chain activities.

* Identify opportunities for innovation and process optimization, contributing ideas that improve productivity, reduce turnaround time (TAT), and enhance reporting transparency.

* Support governance, compliance, and audit readiness activities by maintaining process documentation and operational records.

* Ensure proactive monitoring and resolution of incidents affecting supply chain operations, minimizing business impact.

* Maintain strong collaboration with cross-functional teams including Planning, Supply Chain, IT, and Business stakeholders to support operational goals.
Qualifications

Who Are We Looking For?
* Strong knowledge of SAP systems including SAP ECC / SAP S4 HANA, IDOC knowledge would also be helpful.
* Experience in Supply Chain processes including Order Management, Master Data, and OTC flows
* Strong working knowledge of Excel, Power Query, Power BI, VBA automation, and reporting tools
* Hands-on experience with automation tools such as Winshuttle for transaction automation
* Ability to manage high transaction volumes and ensure SLA adherence
* Strong stakeholder management and cross-functional collaboration skills
* Ability to communicate technical and operational issues clearly to both business and IT teams
* Experience in process optimization, automation initiatives, and operational efficiency improvements
* Strong documentation and process governance skills
* Ability to manage multiple priorities while maintaining high accuracy and quality standards
* Proactive mindset with a focus on innovation and continuous improvement
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:
* Opportunities to learn and develop every day through a wide range of programs.
* Internal digital platforms that promote self-learning.
* Development programs according to Leadership skills.
* Specialized training according to the role.
* Learning experiences with internal and external providers.
* We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
* Financial wellness programs that will help you reach your goals in all stages of life.
* A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
* And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

The Opportunity
This position is responsible for working with PBNA Business Units, Functional teams, and IT support teams on various data issues surrounding end to end order management and invoicing. The role involves monitoring, analyzing, and resolving failure related to Master Data, Customer Data, OTC (Order to Cash), Sales & Distribution, warehousing, picking/delivery and other supply chain processes.

Your Impact
As PGT Business Sustain Assoc Analyst your functions would consist of …

* Work closely with Business Units, field users, and IT support teams to understand operational requirements and deliver efficient and innovative solutions to support supply chain processes.

* Monitor and manage high volumes INC tickets, ensuring timely resolution of failures within defined SLAs while minimizing operational disruptions.

* Act as a key coordination point between Business and IT teams for resolving complex system issues related to SAP Master Data, OTC processes, and Sales & Distribution transactions.

* Drive process improvements and automation initiatives to reduce manual work and enhance operational efficiency using tools such as Power BI, Power Query, Excel automation, and Winshuttle.

* Design and maintain operational dashboards to monitor process performance, track incidents, and provide real-time visibility to stakeholders.

* Lead root cause analysis discussions for recurring data point failures and collaborate with IT teams to implement permanent solutions rather than temporary fixes.

* Monitor operational dashboards and reporting systems to ensure smooth process flow and proactive issue identification.

* Act as a Single Point of Contact (SPOC) for business escalations, supporting urgent operational queries from Business Units and stakeholders.

* Develop and deliver process documentation, SOPs, and training materials to support knowledge transfer and operational standardization.

* Coordinate team activities and provide operational guidance, ensuring effective collaboration and seamless shift handovers.

* Ensure clear communication between teams during operational transitions, maintaining continuity of critical supply chain activities.

* Identify opportunities for innovation and process optimization, contributing ideas that improve productivity, reduce turnaround time (TAT), and enhance reporting transparency.

* Support governance, compliance, and audit readiness activities by maintaining process documentation and operational records.

* Ensure proactive monitoring and resolution of incidents affecting supply chain operations, minimizing business impact.

* Maintain strong collaboration with cross-functional teams including Planning, Supply Chain, IT, and Business stakeholders to support operational goals

Ihr Profil:

Who Are We Looking For?
* Strong knowledge of SAP systems including SAP ECC / SAP S4 HANA, IDOC knowledge would also be helpful.
* Experience in Supply Chain processes including Order Management, Master Data, and OTC flows
* Strong working knowledge of Excel, Power Query, Power BI, VBA automation, and reporting tools
* Hands-on experience with automation tools such as Winshuttle for transaction automation
* Ability to manage high transaction volumes and ensure SLA adherence
* Strong stakeholder management and cross-functional collaboration skills
* Ability to communicate technical and operational issues clearly to both business and IT teams
* Experience in process optimization, automation initiatives, and operational efficiency improvements
* Strong documentation and process governance skills
* Ability to manage multiple priorities while maintaining high accuracy and quality standards
* Proactive mindset with a focus on innovation and continuous improvement
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:
* Opportunities to learn and develop every day through a wide range of programs.
* Internal digital platforms that promote self-learning.
* Development programs according to Leadership skills.
* Specialized training according to the role.
* Learning experiences with internal and external providers.
* We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
* Financial wellness programs that will help you reach your goals in all stages of life.
* A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
* And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization