Service and Solutions Delivery Specialist

Beschreibung:

Job Title
Service and Solutions Delivery Specialist

Job Description

Your role:
* Receiving POs from customer and Service Engineers for spare parts and processing them in the system
* Informing customers about delays and interruptions with delivery
* Providing calculations on customer demands for paid maintenance services and repairs and creating quotes for time and material
* Creating plans for long-term maintenance (preventive) for installed medical products
* Contacting customers and business partners by emails and service line

Our benefits:
* Annual bonus based on performance achieved 
* Private medical care with the option to extend it to family members 
* Benefit System cards 
* Discount for Philips' products 
* Wide variety of trainings & learning opportunities, including LinkedIn Learning
* Employee Assistance Program
* Hybrid model of working

You're the right fit if:
* Fluent Romanian (C1 level) and very good English (min. B2 level)
* Professional experience in fields related to in customer service, supply chain or accounting operations would be an asset
* Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
* The problem-solving mindset with the ability to identify improvement opportunities
* Interpersonal skills required in interactions with internal and external customers
* Ability to multi-task and work in a fast-paced environment. Skill in prioritizing tasks required

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
#LI-EU
#EOS