People Services Generalist - Americas

Job Description:

People Services Generalist
Location: Bogotá, Colombia

About the job
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As People Services Generalist within our Bogotá Hub, you'll support the execution of People Lifecycle (PLC) processes across the Americas, delivering a best-in-class service experience in onboarding, offboarding, benefits administration, and employee support while ensuring compliance with local legal frameworks and Sanofi's corporate policies.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities:
* Support end-to-end People Lifecycle processes including onboarding, offboarding, and job changes, ensuring compliance with mandatory internal controls and local legal frameworks
* Manage benefits programs including billing reconciliation for prepaid medicine, life insurance, and food vouchers, ensuring accurate and timely processing
* Provide employee support and advice on core People Services topics through the case management platform, ensuring compliance with Service Level Agreements
* Maintain accurate personnel data files in digital and physical formats, ensuring data quality and integrity across HR systems
* Support Workday system implementations, testing, and mass data uploads (EIB), maintaining up-to-date SharePoint documentation
* Generate reporting from the People Services core model and support internal, global, and governmental audits with required compliance documentation
* Collaborate on continuous improvement initiatives and departmental projects, simplifying processes and challenging the status quo

About you
* Experience: Progressive experience in People Services, HR operations, or HR support roles. Proven experience supporting end-to-end People Lifecycle activities including onboarding, offboarding, and benefits administration. Experience with payroll coordination, employee data management, and compliance processes. Familiarity with compliance documentation and internal control procedures. Experience supporting audits and maintaining compliance records.
* Soft skills: Customer service orientation with strong employee experience focus. Effective and assertive communicator across all levels. Strong attention to detail ensuring accuracy in data management and compliance. Analytical problem-solving approach. Adaptable to dynamic, evolving environments. Collaborative team player.
* Technical skills: Workday HCM or similar HR platforms (hands-on experience). HR case management platforms (ServiceNow, OneSupport). Microsoft Office Suite (Excel intermediate, Word, PowerPoint). Basic data analysis and reporting. Process documentation and standard operating procedures. Data analytics and visualization (Power BI, Tableau, Excel Advanced) is a plus.
* Industry background: Experience in pharmaceutical, life sciences, healthcare, or similarly regulated industries with compliance-driven HR environments is preferred. Understanding of HR processes including onboarding, offboarding, benefits administration, and payroll coordination. Familiarity with data management and basic HR analytics.
* Languages: Advanced English (C1 - mandatory), Native/Advanced Spanish (C1), and Portuguese (preferred)

Why choose us?
* Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
* You'll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
* You'll be part of a truly diverse cross-cultural team and can have real business impact.
* Flexible working policies, including up to 50% remote work.
* Private medical care, life and health insurance, and gender-neutral paid parental leave
* Colombia is one of Sanofi's key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
* Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary.
Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

#LI-LAT
#LI-Hybrid

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com