Membership Executive

Beschreibung:

Job Summary:
Company: Amphitheatre Ireland Limited
Department: Private Members Clubs
Location: 3Arena, Dublin
Reports to: Deputy Manager - Private Members Club
Contract: Full time - permanent

Role Description
The Private Members' Club at 3Arena represents the pinnacle of hospitality in Ireland, delivering a seamless, elevated entertainment experience. We provide an exciting sanctuary for members who want to enjoy live performances without sacrificing comfort or convenience. We're seeking a Membership Executive to join our fun, passionate team and share in delivering a personalised experience for our members. No two shows are the same, and you'll be at the heart of it all-supporting members, managing bookings, and ensuring every visit to the Club is memorable. This is an office-based role with occasional show-night responsibilities.

Who you are

Competencies / Skills / Knowledge / Experience
* Experience in an administrative, customer-facing, or membership-based role, ideally within a premium, hospitality, or service-led environment (one year of experience preferred)
* Strong organisational and administrative skills with excellent attention to detail
* Confident using digital tools and systems; previous experience using a CRM platform is an advantage
* Ability to build and maintain positive relationships with members, partners and internal stakeholders
* Proactive and solutions-focused, with the ability to remain calm under pressure
* Strong teamwork skills and the ability to collaborate effectively across departments

Behaviours
* Flexible, adaptable, and proactive, with a positive "can-do" attitude
* Excellent time management skills with the ability to prioritise and manage multiple tasks effectively
* Strong interpersonal and communication skills, both written and verbal
* Demonstrates initiative and a willingness to learn and develop
* Committed to maintaining high standards and delivering exceptional service

What the role includes
* Deliver personalised support for Members and Founding Partners via phone and email
* Use CRM and ticketing platforms to manage membership accounts and provide ongoing support
* Work closely with our Membership Manager to monitor show sales, manage ticket holds, and maintain accurate updates within the members' online account management system
* Work closely with internal teams to ensure accurate and timely information is shared to support daily operations
* Prepare and distribute member communications in line with the standards of the Private Members' Club
* Own the co-ordination of show preparation activities ensuring that key tasks are completed on schedule
* Represent the Private Members' Club on show nights, supporting reception operations and ensuring a seamless member experience
* Take ownership of assigned membership-related tasks and projects, ensuring timely completion
* Assist with ad hoc projects and administrative duties as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Monday 22nd June 2026. We reserve the right to close applications at any time so encourage early application where possible.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains